SHIPPING
Shipping Policy
We are committed to delivering your order as quickly and safely as possible. Please review our shipping information below before placing your order.
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with tracking information when available.
Shipping Time
Because we work with international suppliers, shipping times typically range from 7–20 business days, depending on your location. In some cases, delivery may take longer due to customs clearance, local postal delays, or high-demand periods.
Shipping Costs
We offer free standard shipping on all orders unless otherwise stated at checkout. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Tracking Information
Tracking details will be provided once your order has shipped. Please allow 3–7 days for tracking updates to appear after dispatch.
Customs & Delays
International shipments may be subject to customs inspections or delays beyond our control. Customers are responsible for any customs duties or import taxes required by their country.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Orders
If your order has not arrived within 30 business days, please contact our support team and we will assist you with a replacement or refund where applicable.
Shipping Destinations
We currently ship to multiple locations worldwide. Available shipping options and rates will be displayed at checkout based on your delivery address.
If your country is not listed, please contact us at noirtail@outlook.com for assistance.